Customer Service

SHIPPING

We are currently shipping to addresses in the United States and Canada only.

Sales Tax will be added to all orders shipping to New Jersey.

If there is any free shipping offered, it will be offered to only U.S. Orders and will be applied after discount, if any, is applied.

There are two options for shipping: trot pace is sent via USPS Media Mail and canter pace is sent via FedEx Partner shipping. Neither option can be guaranteed by a certain date but tracking numbers are available upon request. Shipping to Canada is sent via DHL and is currently a slow process.

PROCESSING TIME

Please allow 1-2 days for processing. Our warehouse ships Monday through Friday only. We are closed Saturday and Sunday and no orders are processed on those days. The warehouse is also closed on certain holidays.

DISCOUNT CODES

On occasion we will make discount codes available. These offers cannot be combined with other offers. Sales and special discounts are ONLY available on the Ink Horse Publishing website (not available for in-store purchase with our sales partners or during in-person sales events such as book signings). Discount codes may be available for a limited time or have a limited number offered.